Consumer Market
The consumer is at the centre of a revolution in three key industry sectors; Media and Information, Retail and FMCG, and Travel and Leisure. Having an appreciation of their changing needs and demands will be the crucial determinant for success for organisations operating in this space.
As consumers and customers have greater and more informed choices, traditional advertising models underpinning the Media and Information industries are undergoing significant change.
The traditional relationship between Retail and FMCG is more challenged from a supply chain, cost and margin perspective than ever before.
In the Travel and Leisure sector consumer behaviours are increasingly influenced by currency fluctuations and the 'credit crunch', with declining discretionary spending exacerbating existing commercial pressures, while distribution models have had a profound effect on customer access and choice.
Norman Broadbent recognises these changing dynamics and has a team with an in-depth understanding of these business models across various sectors. Our consultants have significant experience both of executive search and corporate life. We empathise, from personal experience, with the markets we live and breathe. We see things from both sides and understand the pressures on companies to grow and perform, which allows us to understand where the transferable talent exists.
We have helped clients find talent designed to drive change, delivering greater commercial value from existing and evolving consumer and customer relationships. We operate across the organisation from board level leadership roles, CEO and MD, to group and operating board level roles.
We provide a first class service to candidates and clients alike, building strong and honest relationships. We have hired leaders for Hilton, Thomas Cook Group, Virgin, Macmillan Publishing, Emap, EMI, Experian, Colgate, The Body Shop, M&S, Best Buy and MeadWestvaco, to name just a few of our long-term clients.