Retail & Consumer

As the Retail and Consumer sectors seek to understand and proactively manage the ever-changing market place, Norman Broadbent is increasingly called upon to help find and engage with an increasingly global, diverse and creative pool of talent. With the growth of digital and a relentless drive for efficiency and cost reduction our experienced team is able to add value wherever an organisation may be on their journey.

Our expertise lies in sourcing and engaging with those who can understand and drive change within this increasingly complex space. Working with recognised and challenger brands, clients seek our counsel when looking to engage with experienced or business critical talent who will have a significant and sustainable impact on their business.

As a trusted advisor and strategic partner to our clients, we possess a deep understanding of talent needs throughout every part of a business’ life cycle. With many years of collective experience, we provide an exceptional level of insight, advice and unrivalled access to the talent which makes a difference. Our experienced team combines relevant academic qualifications, industry experience and strong search capabilities enabling a highly consultative yet time efficient turnaround of searches. Strong corporate capabilities, brand identity and the fact that we continuously strive for excellence in a culture that encourages independent and creative thought means that our opinions are valued and sought out.

Throughout any search we always remember that we are our client’s ambassadors so ensure candidates are treated with the highest levels of service, discretion and respect at all times.

We serve a wide variety of organisations – be they public or private – and have a track record in managing mandates across:

• C-Suite/Senior Leadership
• Operations
• Supply Chain
• Buying &Merchandising
• Marketing
• Commercial
• Strategy and transformation

Case Studies

Managing Director, New Business/Joint Venture
In conjunction with a leading FTSE corporate, our client sought a business leader/Managing Director to launch and build a new joint venture business. The search had an added layer of complexity as both parties had differing ideas on the candidate profile and how the business should be led. Working in collaboration with both organisations we were able to agree the priorities of the business which in turn informed the ideal candidate specification leading to a successful completion.

Retail Director, Leading Grocer
Our client – a leading Grocer – recognised that challenging times lay ahead so proactively sought our help and advice in appointing a new Retail Director to drive store standards, increase colleague engagement and drive customer satisfaction. Using our in-depth industry knowledge and network along with deep research capabilities we were able to identify a lateral hire that could bring fresh thinking to our client. The mandate was successfully completed following the identification and engagement of a high calibre leader with multi-site experience from outside the sector.

Supply Chain Director, UK Retailer
Having decided to undergo a programme of change, our client – a leading UK retailer – underwent one of the most significant transformations in domestic retailing. With a focus on identifying and then driving efficiencies across Supply Chain and Merchandising they asked to help identify and engage with experienced high-performing individuals who could create impactful and sustainable change. Utilizing our deep expertise and experience of the sector we leveraged our networks and research capabilities to identify the successful candidate who delivered the commercial and business impact needed.

Contact us

If you would like to hear more about our experience and how we may be able to help your business, please contact Retail and Consumer Director Lucie Shaw or Managing Director Tim Hammett for an initial confidential discussion.

Tim Hammett
Managing Director
Norman Broadbent Executive Search

Lucie Shaw
Norman Broadbent Executive Search